Refund policy

Returns Policy

If for any reason you are unhappy with your online purchase you may return it within seven working days of delivery for a refund. All refunds will be credited with the same payment as the original purchase. Please email your receipt and a brief reason why you would like to return the item to enquiries@fuckoffee.com.

If any Goods you have purchased have faults when they are delivered to you, you should contact us to arrange collection and return. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods plus any shipping costs, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.

If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to us within 10 days and arrange collection and return. We are not responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.

Goods must be returned in their original condition with all packaging. The customer is responsible for the safekeeping of the goods and safe passage back to us and we do not accept liability for goods that have been damaged or lost in transit back to us. Please ensure that you correctly package the goods for their safe return and provide a tracking number for the item so its whereabouts can be accounted for.

Return Address:

Fuckoffee
215 Bethnal Green Road
London E2 6BS

Our Reviews

Mariosk89gr

I walk past this place every morning on my way to work and the smell of fresh coffee is way to tempting! When I eventually tried their coffee, I found it to me amazing. The atmosphere and the decoration of the interior is very interesting and the staff really friendly. They also sell coffee beans that make really nice coffee.

Sheepygold

Best coffee! Always come here to have a really good coffee, service is good, but taste of the coffee is amazing! I will be back

Julia S

Loved it! Great atmosphere, good music, tasty coffee and delicious cake. Comfy sofas. Right opposite the White Cube gallery, so a great meeting point. Will come again.

Alexandra. B

Love this place, the most delicious coffee and the cakes are divine. The little extras are so good too. Must buy coffee mugs! You feel like you are somewhere special and the staff are super friendly. Will be back soon!

Frequently Asked Questions

We've got the answer

Fuckoffee has been offering an alternative take on speciality coffee since 1999. We are firm believers that high quality speciality coffee doesn’t have to be boring and our London based shops reflect this eclectic and rebellious approach. Never compromising on coffee quality we bring a sense of humour and fun to the scene. Our shops are a cosy comfortable place to hang out where ALL are welcome with friendly barista service, awesome music and a cheeky vibe that’s mildly provocative in the nicest possible way! Come Happy Leave Edgy! 😉 You can now recreate the Fuckoffee vibe at home with the same beans used in store available whole, ground or in compostable pods and a selection of the infamous Fuckoffee merch.

Fuckoffee currently has four stores in London with grand plans to open more! Details on all sites are on the website in the Visit section.

We love our customers leaving reviews about Fuckoffee and your experience with us - hopefully positive - online or in store it makes us feel super proud! Leave a Google / TrustPilot review online if you have visited any of our stores, or big up the website and the leave a review on a product!

We are very proud of our coffee. Carefully sourced and roasted with love it is an organic fairtrade single origin Arabica bean from Papua New Guinea. Our beans are roasted in the beautiful county of Somerset away from the bustle of London. Using traditional roasting methods our vintage 1960s Probat roaster ‘Greta’ brings out the best flavours and aromas from the beans. The tasting notes are delicious - spicy Mexican chocolate, honey, ginger and cedar.

Speciality coffee means that the beans have been scored over 80 our of 100 by the Speciality Coffee Association making them of the highest quality. Only around 20% of the beans served on the high street are specialty coffee. Fuckoffee’s signature bean is a 100% Arabica, Single Origin from Papua New Guinea – organic and fairtrade. We are incredibly proud of our beans and hope you enjoy them too.

The Free West Papua Campaign is close to our hearts and we have supported the cause for many years. The people of West Papua have been fighting for independence from Indonesia since colonisation in 1962. Many hundreds of thousands of West Papuans have been killed by the Indonesian military in this struggle for freedom. Fuckoffee stands with the people of West Papua and is a strong supporter of the Free West Papua campaign. If you would like to find out more about supporting West Papua, please check out the Free West Papua campaign website: www.freewestpapua.org and follow them on Twitter: @FreeWestPapua

We aim to dispatch all orders within 48 hours of ordering and are sent via Royal Mail in the UK.

Yes we ship internationally with Royal Mail International. Please note however that for International deliveries the customer may be liable for any customs import duties or taxes prior to delivery.

We would love to spread the Fuckoffee out into the world further. If you are an independent coffee shop proprietor or workplace who would like to stock our beans or coffee pods please get in touch for special rates to enquiries@fuckoffee.com. We can also provide merchandise or bundles for corporate events etc.

If for any reason you are unhappy with your online purchase you may return it within seven working days of delivery for a refund. All refunds will be credited with the same payment as the original purchase. Please email your receipt and a brief reason why you would like to return the item to enquiries@fuckoffee.com. Items must be returned in original condition and packaging and the customer must pay any postage cost for returns unless goods are damaged in transit.
Replacement or refunds will also be offered for damaged or missing goods. Please notify us within 24 hours of the receiving the goods by emailing us at enquiries@fuckoffee.com with a copy of your receipt and a brief explanation of the problem and we will work to resolve any issues satisfactorily. Please see our refund policy for further information.